I would like to know how will i make my tape drive available for mksysb backup.

The node on which the mksysb to be taken is already client of my NBU server.

Some enquires that i have backing of oracle database in a HP UX Cluster environment.

1. For the Client selection name, should i put physical db server name or the virtual hostname of the database

2. if the database is a SAN Media server, do i add the physical db server hostname or the virtual hostname to the additional server list on the master server? 

First, I duplicate a backup from a remote deduplicated storage unit (located on a media "mymedia1") to the master "mymaster1" - "mymaster1" is a NetBackup 5020 appliance. I use this master "mymaster1" as an alternate read media server when I duplicate this backup.

After, I replicate this backup from the first master "mymaster1" to another master "mymaster2" which is also a NetBackup 5020 appliance.

A  /usr/openv/netbackup/db/config/USE_BACKUP_MEDIA_SERVER_FOR_RESTORE have been created according to this technote:

http://www.symantec.com/business/support/index?page=content&id=TECH87200

However, the media used for this replication is not always the master "mymaster1"... it seems to be randomly chosen :

In this exemple : "mymedia1" is used by Netbackup instead of "mymaster1"...

4 mars 2013 22:42:54 - granted resource  MediaID=@aaaac;DiskVolume=PureDiskVolume;DiskPool=dp_disk_mymaster1;Path=PureDiskVolume;StorageServer=mymaster1;MediaServer=mymedia1

4 mars 2013 22:42:56 - Info bpdm (pid=7408) started

4 mars 2013 22:42:56 - started process bpdm (pid=7408)

4 mars 2013 22:43:06 - Info myclient (pid=7408) Using OpenStorage to replicate backup id myclient_1362432791, media id @aaaac, storage server mymaster1, disk volume PureDiskVolume

4 mars 2013 22:43:07 - Info myclient (pid=7408) Replicating images to target storage server mymaster2, disk volume PureDiskVolume

5 mars 2013 00:33:55 - Replicated backup id myclient_1362432791 successfully

Is there a way to force the media used for replication to be the master "mymaster1" ?

Hi;

I am trying to restore sql backup from tape. I set all the tape copies primary from catalog. If i try to restore a  backup image just one stripe, everything is ok. Hovewer, if i try to restore a database including two images(backed up with two stripes), operation is failing. What am i doing wrong? Please help!

I've set up ndmp numerous times with SSO under Solaris but have issues with same on a windows media server.

Using the Configure Storage Devices wizard on master, when I select the media server in question and head off to modify it, the NDMP tickbox is not active: consequently it wont reconfig it for SSO/NDMP.

If I go to the media server in question and ask it to autoconf verify or probe they both head to the filer and are successful at retrieving the info I would expect.

Ditto on the master server.

Problem media server is on 7.1,w2008, master(Solaris) is 7504.

Windows firewall possibly? Or the bit I neglected to do possibly?

Your input appreciated, thanks Jim.

Hi everyone!

Just wondering if I can get some help on an issue while trying to upgrade a Netbackup 7.0.1 Media Server to 7.5.

When I run the install for 7.5 I get the message below:

=== Removing pre-existing package ====

Wer using Symantec Netback up V7.5.0.4 on a Windows Server 2008 Service pack 2 and all our other tapes\jobs are completing without issues.  Only our SQL data is not getting backed up.  Pretty much a novice at reading errors so help would be very much appreciated.  Here is a copy of the logs below.

Look forward to any suggestions.

14/03/2013 05:40:46 - Info dbclient(pid=6068) ERR - Error in VDS->Close: 0x80770004.

14/03/2013 05:35:34 - Info dbclient(pid=6068) INF - BACKUP STARTED USING

14/03/2013 05:35:34 - Info dbclient(pid=6068) Microsoft SQL Server 2008 R2 (SP1) - 10.50.2500.0 (X64)

14/03/2013 05:35:34 - Info dbclient(pid=6068) Jun 17 2011 00:54:03

14/03/2013 05:35:34 - Info dbclient(pid=6068) Copyright (c) Microsoft Corporation

14/03/2013 05:35:34 - Info dbclient(pid=6068) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1)

14/03/2013 05:35:34 - Info dbclient(pid=6068) Batch = C:\Program Files\Veritas\NetBackup\dbext\mssql\temp\Netbackup_WorkSite_Script[0].bch1363239267[0].bch, Op# = 1

14/03/2013 05:35:35 - Info dbclient(pid=6068) INF - Using backup image CLEOPATRA.MSSQL7.CLEOPATRA.db.PBSASSIST.~.7.001of001.20130314053533..C

14/03/2013 05:35:35 - Info dbclient(pid=6068) INF - backup database "PBSASSIST" to VIRTUAL_DEVICE='VNBU0-6068-7928-1363239334' with stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2

14/03/2013 05:35:36 - Info dbclient(pid=6068) INF - Number of stripes: 1, Number of buffers per stripe 2.

14/03/2013 05:35:36 - Info dbclient(pid=6068) INF - Created VDI object for SQL Server instance <CLEOPATRA.BLME.LOCAL>. Connection timeout is <300> seconds.

14/03/2013 05:40:40 - Info dbclient(pid=6068) ERR - Error in GetConfiguration: 0x80770003.

14/03/2013 05:40:40 - Info dbclient(pid=6068) CONTINUATION: - The api was waiting and the timeout interval had elapsed.

14/03/2013 05:40:46 - Info dbclient(pid=6068) ERR - Error in VDS->Close: 0x80770004.

14/03/2013 05:40:47 - Info dbclient(pid=6068) CONTINUATION: - An abort request is preventing anything except termination actions.

14/03/2013 05:40:47 - Info dbclient(pid=6068) INF - OPERATION #1 of batch C:\Program Files\Veritas\NetBackup\dbext\mssql\temp\Netbackup_WorkSite_Script[0].bch1363239267[0].bch FAILED with STATUS 1 (0 is normal). Elapsed time = 314(314)
seconds.

14/03/2013 05:40:53 - Info dbclient(pid=6068) INF - BACKUP STARTED USING

14/03/2013 05:40:53 - Info dbclient(pid=6068) Microsoft SQL Server 2008 R2 (SP1) - 10.50.2500.0 (X64)

14/03/2013 05:40:53 - Info dbclient(pid=6068) Jun 17 2011 00:54:03

14/03/2013 05:40:53 - Info dbclient(pid=6068) Copyright (c) Microsoft Corporation

14/03/2013 05:40:53 - Info dbclient(pid=6068) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1)

14/03/2013 05:40:53 - Info dbclient(pid=6068) Batch = C:\Program Files\Veritas\NetBackup\dbext\mssql\temp\Netbackup_WorkSite_Script[0].bch1363239267[0].bch, Op# = 2

14/03/2013 05:40:53 - Info dbclient(pid=6068) INF - Using backup image CLEOPATRA.MSSQL7.CLEOPATRA.db.Worksite.~.7.001of001.20130314054051..C

14/03/2013 05:40:54 - Info dbclient(pid=6068) INF - backup database "Worksite" to VIRTUAL_DEVICE='VNBU0-6068-7908-1363239653' with stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2

14/03/2013 05:40:55 - Info dbclient(pid=6068) INF - Number of stripes: 1, Number of buffers per stripe 2.

14/03/2013 05:40:55 - Info dbclient(pid=6068) INF - Created VDI object for SQL Server instance <CLEOPATRA.BLME.LOCAL>. Connection timeout is <300> seconds.

14/03/2013 05:45:55 - Info dbclient(pid=6068) ERR - Error in GetConfiguration: 0x80770003.

14/03/2013 05:45:56 - Info dbclient(pid=6068) CONTINUATION: - The api was waiting and the timeout interval had elapsed.

14/03/2013 05:46:02 - Info dbclient(pid=6068) ERR - Error in VDS->Close: 0x80770004.

14/03/2013 05:46:02 - Info dbclient(pid=6068) CONTINUATION: - An abort request is preventing anything except termination actions.

14/03/2013 05:46:03 - Info dbclient(pid=6068) INF - OPERATION #2 of batch C:\Program Files\Veritas\NetBackup\dbext\mssql\temp\Netbackup_WorkSite_Script[0].bch1363239267[0].bch FAILED with STATUS 1 (0 is normal). Elapsed time = 311(311)
seconds.

14/03/2013 05:46:05 - Info dbclient(pid=6068) INF - Results of executing <C:\Program Files\Veritas\NetBackup\dbext\mssql\temp\Netbackup_WorkSite_Script[0].bch1363239267[0].bch>:

14/03/2013 05:46:05 - Info dbclient(pid=6068) <0> operations succeeded. <2> operations failed.

14/03/2013 05:46:06 - Info dbclient(pid=6068) INF - The following object(s) were not backed up successfully.

14/03/2013 05:46:06 - Info dbclient(pid=6068) INF - PBSASSIST

14/03/2013 05:46:07 - Info dbclient(pid=6068) INF - Worksite

14/03/2013 05:46:07 - Info dbclient(pid=6068) INF - This batch was run 2 times and resulted in 0 successful backup(s) and 2 failure(s) after repeated attempts.

I am trying to monitor Netbackup by sending SNMP traps to the remote snmp server.

I am running on Linux  RHEL 6.2 environment

Master Netbackup 7.5.0.3

Opscenter 7.5.

both snmp and snmptrapd are up running

ping between the snmp server and opscenter works fine.

I am able to see alerts in Opscenter GUI and to receive them via email but no snmp traps are sent to the remote snmp server.

Here is an excerpt of the trap log:

sendV2cTrap failed xx.xx.xx.93:162 1.3.6.1.4.1.1302.3.12.10.2.0.3 (1.3.6.1.4.1.1302.3.12.10.1.1,BEM SNMP) (1.3.6.1.4.1.1302.3.12.10.1.2,62 Clear Master Server hostname0x Unreachable) (1.3.6.1.4.1.1302.3.12.10.1.3,Alert Raised on: March 14, 2013 6:17 PM  Tree Type : Server   Tree Name : ALL MASTER SERVERS  Nodes : hostname0x  Alert Policy: Opscenter doesn't reach master server  OpsCenter Server: host_cnter  ) (1.3.6.1.4.1.1302.3.12.10.1.4,Opscenter doesn't reach master server) (1.3.6.1.4.1.1302.3.12.10.1.5,) (1.3.6.1.4.1.1302.3.12.10.1.6,) (1.3.6.1.4.1.1302.3.12.10.1.7,host_cnter) (1.3.6.1.4.1.1302.3.12.10.1.8,) (1.3.6.1.4.1.1302.3.12.10.1.9,) (1.3.6.1.4.1.1302.3.12.10.1.10,) (1.3.6.1.4.1.1302.3.12.10.1.11,Informational) (1.3.6.1.4.1.1302.3.12.10.1.12,Thu Mar 14 18:17:43 CET 2013)

What am I doing wrong ? Have I missed something ? 

Can someone help me, with troubleshoting.

Regards

Felicien

When I bring up the details window on a job I see data for estimated files and estimated kilobytes.  I want to turn off that feature.  I know that on windows clients I can disable the client job tracker.  Can someone tell me how to turn it off on a Linux client?

Hello,

We have 5 Windows clients that keep getting the status code (156) snapshot error encountered error for Incremental backups.

I did the following procedure

To confirm if VSS or VSP open file backups are activated:

1. Within the NetBackup Administration Console, expand Host Properties in the right hand pane

2. Within Host Properties, click Master Server and then the double-click the name of the Master Server in the right pane

3. Click on the Client Attributes section

4. If the client in question is listed here, click on the client name. If it is not listed, add and click on the client name.

5. Click the Windows Open File Backup tab

6. Ensure that Enable Windows Open File Backups for this client is not selected if open file backups are not required>>>This was originally selected/enabled and everything was fine for a while however, recently the the status code 156 start occurring (every night) so I then I unchecked the Enable Windows Open File Backups for this client.

I am still getting the code 156 errors, these servers backups were backing up fine until a few weeks ago then all of a sudden they started getting the status code 156 errors.

Either I don’t have the following logs or there’s nothing in them to look at

bpfis log

bpbkar log

FYI – These are NOT VM backups

Windows 2008 standard SP2

NetBackup Client is also 7.5

Netbackup 7.5 running on Linux

Thanks in Advance!

We just upgraded to 7.5.0.4 and we are using one master with 5 media servers.  All but one server are HP-UX, the other is Linux redhat.  In the java console we keep getting these messages saying "ErrorHandler -- getResilientNetworkStatus".  What does this mean?  We don't use any of the resilient network features at this point.

I have been manually updating my client servers from NetBackup 6.5 to 7.1. They have all been Dell R710, all running at least RHEL 5.7, all X86_64.  I have one R710 server running RHEL 5.5, X86_64.. When I run the install, I get the "Platform Client Menu".  This isn't how the other installations have behaved.  I checked the compatibility list, and I don't see anything about 5.5 being a problem.  Is there something else I can check?

I'm attempting to configure NetBackup 7.1.0.2 to backup my SQL Server 2008 R2 databases. When I enter credentials on the SQL Server connection properties screen, I get the dreaded "Internal error. See the dbclient log for more information" error message. Here is the contents of the log:

18:30:01.330 [4420.2316] <4> SQLEnumerator: INF - Enumerated SQL hosts: SERVER:Server={(local),MYSERVERNAME};UID:Login ID=?;PWD:Password=?;Trusted_Connection:Use Integrated Security=?;*APP:AppName=?;*WSID:WorkStation ID=?;
18:30:01.330 [4420.2316] <4> CGlobalInformation::SQLEnumerator: INF - Hosts and instances retrieved from host list string
18:30:01.330 [4420.2316] <4> CGlobalInformation::SQLEnumerator: INF - host: MYSERVERNAME
18:30:01.330 [4420.2316] <4> CGlobalInformation::SQLEnumerator: INF -      instance: <default>
18:30:01.330 [4420.2316] <4> CSQLDBMSOptions::OnInitDialog: INF - It is unknown whether NetBackup for Microsoft SQL Server is installed on host machine
18:30:14.159 [4420.2316] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_temp_4420_2316_2>, SQL userid <sa> handle <0x016d2dd0>.
18:30:14.221 [4420.2316] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_temp_4420_2316_2>, SQL userid <sa> handle <0x016d2868>.
18:30:14.237 [4420.2316] <4> CGlobalInformation::CreateDSN: INF - A successful connection to SQL Server <MYSERVERNAME\> has been made using Trusted security with DSN <NBMSSQL_temp_4420_2316_2> using standard userid <sa>.
18:30:14.237 [4420.2316] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x016d2868>
18:30:14.252 [4420.2316] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_temp_4420_2316_2>, SQL userid <sa> handle <0x016d2868>.
18:30:14.252 [4420.2316] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x016d2868>
18:30:14.502 [4420.2316] <16> CUserLogin::ModifyDefaultSQLUseridAndPasswordInReg: ERR - Internal error. See the dbclient log for more information.
18:30:14.502 [4420.2316] <32> CUserLogin::ModifyDefaultSQLUseridAndPasswordInReg: ERR - Error in CryptExportKey (for determining size): 2148073475. The text follows:
18:30:14.502 [4420.2316] <1> CUserLogin::ModifyDefaultSQLUseridAndPasswordInReg:     CONTINUATION: - Bad Key.
18:30:14.502 [4420.2316] <16> CSQLDBMSOptions::OnApply: ERR - Error encountered entering your SQL host/instance into the registry.
18:30:15.815 [4420.2316] <4> CGlobalInformation::DeleteDSN: INF - Error removing ODBC data source name DSN=NBMSSQL_temp_4420_2316_2
18:30:15.815 [4420.2316] <1> CGlobalInformation::DeleteDSN:     CONTINUATION: - Invalid DSN
18:30:15.815 [4420.2316] <1> CGlobalInformation::DeleteDSN:     CONTINUATION: - Driver's ConfigDSN, ConfigDriver, or ConfigTranslator failed
 

I've looked at the other posts that have similar issues but haven't seen any recommendations that would fit our scenario (Remote Registry is running, the sa account has full sysadmin rights, the MSSQL Client was started with RunAs using an Administrator account, etc.).  Any suggestions as to other things I might try?

Regards,

Gary Hampson

Hi;

I want to backup SQL 2012 databases which is hosted on the server 2008 enterprise edition sp2. I am creating the script and running the backup. Backup seems to start but it is just waiting doing nothing. Is there any documentetion about backing up sql server 2012 or what are the steps?

Hello,

Is possible to run Netbackup commands from the master server on multiple Media servers at same time?How?
For example if i want to stop netbackup service on more than one media server at the same time instead of loggin to sever by sever

Thanks all

Hi. we recently migrated our netbackup enviorment over to new hardware.. everything has gone smooth.. the catalog recoveries etc were very fast.. 

on the first few days the catalog backup ran at around 76mb/sec.. however over a number of daya the catalog backup has lost almost 20mb/sec speed. 

this is the waits that occured on the day it ran at 76mb/sec

Machine :- HP-UX B.11.11 U 9000/800

Problem :- Trying to install netbackup client 7.5, earlier getting the error as follows

# ./netbackup start
/usr/lib/pa20_64/dld.sl: Unable to find library 'libvrtsLogFormatMsgST.sl.3'.
./netbackup[152]: 876 Memory fault(coredump)
NetBackup network daemon started.
/usr/lib/pa20_64/dld.sl: Unable to find library 'libvrtsLogFormatMsgST.sl.3'.
./netbackup[160]: 877 Memory fault(coredump)
NetBackup client daemon started.
/usr/lib/pa20_64/dld.sl: Unable to find library 'libvrtsLogFormatMsg.sl.3'.
./netbackup[169]: 878 Memory fault(coredump)
NetBackup SAN Client Fibre Transport daemon started.
NetBackup Bare Metal Restore Boot Server daemon not started.

As per the link (https://www-secure.symantec.com/connect/forums/err...)

# SHLIB_PATH=/usr/openv/lib:/usr/lib/pa20_64/
# export SHLIB_PATH

Reinstalled client is getting isntalled but while starting the services getting below error

/usr/lib/pa20_64/dld.sl: Unsatisfied code symbol 'getaddrinfo' in load module '/usr/openv/lib/libvxulST.sl.3'.
./cp_to_client[2242]: 6026 Abort(coredump)
Checking network connections.
/usr/lib/pa20_64/dld.sl: Unsatisfied code symbol 'getaddrinfo' in load module '/usr/openv/lib/libnbbaseST.sl'.
./cp_to_client[2264]: 6028 Abort(coredump)
Send a SIGHUP to inetd or xinetd so the (x)inetd.conf file will be reread.

The following automatic startup and shutdown scripts (respectively)
have been installed.  They will cause the NetBackup daemons to be
automatically shut down and restarted each time the system boots.

/sbin/rc2.d/S777netbackup
/sbin/rc1.d/K001netbackup

Session caching was not configured (status 115).  In
order to improve overall performance, please execute
the following command:

/usr/openv/netbackup/sec/at/bin/vssat setsessioncacheparams -n NBSessionsCache -u on -m 1024 -s 11

/usr/openv/netbackup/bin/bp.start_all[45]: 6074 Abort(coredump)
Starting vnetd...
Starting bpcd...
/usr/openv/netbackup/bin/bp.start_all[45]: 6080 Abort(coredump)
Starting nbftclnt...
Starting bmrbd...
./cp_to_client[84]: 6116 Abort(coredump)

What could be the problem?

Hi all,

My systems was running Netbackup 7.0.1 backing up virtual machines using VMware API (backup host), backups were running without any issues at all for about one year os so. recently( yesterday) I upgraded the backup servers (Solaris 10 64 bit) and the backup host to Netbackup 7.5.0.3, after the upgtrade all the VMware backups are failing with codes 13 and 156, I am not able to browse or select any virtual machines.

I have created 3 support cases with Symantec support but have not got anywhere.

Hoping that someone in this group can help me out

Thanks

All,

I have a problem with a slow data stream when running a Netbackup Media Server 7.5.0.3 on RedHat 5.8. We are migrating systems from Solaris 10 to RedHat 5.8. The speed on Solaris 10 is about twice as fast as the RedHat 5.8 system. Also, we have no problem with earlier versions of RedHat, just 5.8. I was told that the 5.8 version is a different animal than even RedHat 5.6. Is there a different OS config I need to set up to get RedHat 5.8 and Netbackup 7.5 to get along? Possibly buffer changes, kernel tweaks, etc?

Thanks.

Hi, I'm trying to restore a mailbox for a client but the only thing that I could see it the mailbox Datastore, not the individual mailbox, why?

See my screenshot in attachment.