Hello all,

I have an old opscenter (7.1.0.4) with 2 master servers configured in it.

I have a new opscenter (7.5) with 10 master servers configured on it.

I need to move the historical data from one of the servers in old opscenter to the new opscenter.

I've read that you can move the database from one opscenter to another copying the data under /db/data, but i don't want to replace the info in the new opscenter, I would like just to add the info of the corresponding server, or merge both databases.

Can this be done? Does anyone have any idea about how to do this?

Kind regards,

Juan

Hi,

I need help,

we configured FT media server and SAN client in our environment, file system backup jobs are running fine,

but, while try to restart sql database backup, it is completed with status code 1, but while try to restart through LAN it is completed with Status code 0, same sql database, if restart through SAN, its completed with status code 1

as per dbclient log, it is failed with status code 6

14:35:48.796 [7496.8364] <4> closeApi: INF - EXIT STATUS 6: the backup failed to back up the requested files

job details :

04-Nov-12 23:21 - Info dbclient(pid=8316) DBMS MSG - ODBC return code <-1>, SQL State <37000>, SQL Message <3202><[Microsoft][SQL Native Client][SQL Server]Write on "VNBU0-8316-8564-1352082446" failed: 995(error not found)>.
04-Nov-12 23:21 - Info dbclient(pid=8316) ERR - Error in GetCommand: 0x80770004.      
04-Nov-12 23:21 - Info dbclient(pid=8316) DBMS MSG - SQL Message <3271><[Microsoft][SQL Native Client][SQL Server]A nonrecoverable I/O error occurred on file "VNBU0-8316-8564-1352082446:" 995(error not found).>
04-Nov-12 23:21 - Info dbclient(pid=8316)     CONTINUATION: - An abort request is preventing anything except termination actions.
04-Nov-12 23:21 - Info dbclient(pid=8316) DBMS MSG - SQL Message <3013><[Microsoft][SQL Native Client][SQL Server]BACKUP DATABASE is terminating abnormally.>
04-Nov-12 23:21 - Info dbclient(pid=8316) ERR - Error found executing <backup database "master" to VIRTUAL_DEVICE='VNBU0-8316-8564-1352082446' with  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2>.
04-Nov-12 23:21 - Info dbclient(pid=8316) ERR - Error in VDS->Close: 0x80770004.      
04-Nov-12 23:21 - Info dbclient(pid=8316)     CONTINUATION: - An abort request is preventing anything except termination actions.
04-Nov-12 23:21 - Info dbclient(pid=8316) INF - OPERATION #2 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\Full_Backup_Online.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 25(0) seconds.
04-Nov-12 23:21 - Info dbclient(pid=8316) INF - BACKUP STARTED USING       
04-Nov-12 23:21 - Info dbclient(pid=8316) Microsoft SQL Server 2005 - 9.00.5000.00 (Intel X86)    
04-Nov-12 23:21 - Info dbclient(pid=8316) Dec 10 2010 10:56:29        
04-Nov-12 23:21 - Info dbclient(pid=8316) Copyright (c) 1988-2005 Microsoft Corporation       
04-Nov-12 23:21 - Info dbclient(pid=8316) Enterprise Edition on Windows NT 5.2 (Build 3790: Service Pack 2) 
04-Nov-12 23:21 - Info dbclient(pid=8316) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\Full_Backup_Online.bch, Op# = 3     
04-Nov-12 23:21 - Info dbclient(pid=8316) INF - Using backup image solman-nw7.MSSQL7.SOLMAN-NW7.db.model.~.7.001of001.20121104232753..C      
04-Nov-12 23:21 - Info dbclient(pid=8316) INF - backup database "model" to VIRTUAL_DEVICE='VNBU0-8316-7764-1352082474' with  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2

dbclient logs

14:35:33.781 [7496.8364] <4> openProgressFile: cleaning directory: <C:\Program Files\Veritas\NetBackup\Logs\user_ops\dbext\jobs>
14:35:33.781 [7496.8364] <4> delete_old_files: entering delete_old_files.
14:35:33.781 [7496.8364] <4> openProgressFile: progressFD = <5>
14:35:33.781 [7496.8364] <4> openProgressFile: progressFD_en = <-1>
14:35:33.781 [7496.8364] <4> CreateNewImage: INF - backing up File:</solman-nw7.MSSQL7.SOLMAN-NW7.db.master.~.7.001of001.20121107143531..C>
14:35:33.781 [7496.8364] <4> sendRequest: entering sendRequest.
14:35:33.781 [7496.8364] <4> sendRequest: Progress log not for monitoring=<C:\Program Files\Veritas\NetBackup\Logs\user_ops\dbext\logs\8364.0.1352309733>
14:35:33.781 [7496.8364] <4> getOwnerName: entering getOwnerName.
14:35:33.781 [7496.8364] <4> sendRequest: sending BACKUP request to bprd
14:35:33.781 [7496.8364] <4> sendRequest: request = SYSTEM SYSTEM solman-nw7 solman-nw7 solman-nw7 /C/Program��Files/Veritas/NetBackup/Logs/user_ops/dbext/logs/8364.0.1352309733 GlobalCrossing-solmannw7-Online-DB NONE 0 0 15 0 C C C C C 0 0 2982798 0 5
14:35:33.781 [7496.8364] <2> bprd_connect: Ignoring local_name solman-nw7.
14:35:33.781 [7496.8364] <2> bprd_connect: Ignoring owner_name SYSTEM.
14:35:33.781 [7496.8364] <2> vnet_sortaddrs: ../../libvlibs/vnet_addrinfo.c.4067: 0: sorted addrs:: 1 0x00000001
14:35:33.781 [7496.8364] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.4932: 0: using interface : ANY
14:35:33.781 [7496.8364] <2> vnet_sortaddrs: ../../libvlibs/vnet_addrinfo.c.4067: 0: sorted addrs:: 1 0x00000001
14:35:33.781 [7496.8364] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.4932: 0: using interface : ANY
14:35:33.781 [7496.8364] <2> vnet_sortaddrs: ../../libvlibs/vnet_addrinfo.c.4067: 0: sorted addrs:: 1 0x00000001
14:35:33.781 [7496.8364] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.4932: 0: using interface : ANY
14:35:33.781 [7496.8364] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1200: 0: connect in progress: 1 0x00000001
14:35:33.796 [7496.8364] <2> vnet_pbxConnect: pbxConnectEx Succeeded
14:35:33.796 [7496.8364] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1784: 0: via PBX: bprd CONNECT FROM 192.168.83.239.4470 TO 192.168.83.11.1556 fd = 1064
14:35:33.796 [7496.8364] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1367: 0: connect: async CONNECT FROM 192.168.83.239.4470 TO 192.168.83.11.1556 fd = 1064
14:35:33.796 [7496.8364] <2> logconnections: BPRD CONNECT FROM 192.168.83.239.4470 TO 192.168.83.11.1556 fd = 1064
14:35:33.796 [7496.8364] <2> vnet_check_vxss_client_magic_with_info: ../../libvlibs/vnet_vxss_helper.c.843: 0: Assuming no VxSS for DB Agents: 0 0x00000000
14:35:33.796 [7496.8364] <4> serverResponse: entering serverResponse.
14:35:33.796 [7496.8364] <4> serverResponse: initial client_read_timeout = <900>
14:35:33.796 [7496.8364] <4> readCommMessages: Entering readCommMessages
14:35:37.796 [7496.8364] <4> serverResponse: 14:35:36 Initiating backup
14:35:37.796 [7496.8364] <4> readCommMessages: Entering readCommMessages
14:35:41.796 [7496.8364] <4> serverResponse: 14:35:41 INF - Starting bpbrm
14:35:41.796 [7496.8364] <4> readCommMessages: Entering readCommMessages
14:35:45.796 [7496.8364] <4> serverResponse: 14:35:45 INF - Data buffer size = 65536
14:35:45.796 [7496.8364] <4> serverResponse: INF - Server buffer size = 65536
14:35:45.796 [7496.8364] <4> readCommMessages: Entering readCommMessages
14:35:48.796 [7496.8364] <4> serverResponse: 14:35:47 INF - Server status = 83
14:35:48.796 [7496.8364] <16> serverResponse: ERR - server exited with status 83: media open error
14:35:48.796 [7496.8364] <16> CreateNewImage: ERR - serverResponse() failed
14:35:48.796 [7496.8364] <4> closeApi: entering closeApi.
14:35:48.796 [7496.8364] <4> closeApi: INF - EXIT STATUS 6: the backup failed to back up the requested files

What is with this error and why is it so common when patching from 7.1 to 7.1.0.4?  I see it often and sometimes the cause is an extra msiexec process running but even without that I still see it.

Anything else I can look for?  This happens a lot on Windows 2003 servers.

Hello all,

I have a few questions about a medi server cluster we configured recently.

When we move the apllication (DB2/SAP in HACMP cluster) from one node to the other node, it takes NetBackup up to 40 minutes to register that the application moved and to update the media server.

I can see that in /usr/openv/volmgr/debug/daemon

application switch was at 15:05

node1, now inactive noticed the switch at 15:18

<snip>

RMAN backup failing with "listen for client timeout error" with error code 83.

In the media server bp.conf we have already set below parameters but still no use.

CLIENT_READ_TIMEOUT = 3000
CLIENT_CONNECT_TIMEOUT = 600

Please find the error log failing with error code 83.

Nov 5, 2012 6:56:54 PM - Error bptm (pid=9568494) No passthru access to this drive
Nov 5, 2012 6:56:52 PM - requesting resource nbu-media1-nb-hcart3-robot-tld-2
Nov 5, 2012 6:56:52 PM - requesting resource sunsdd-nb.NBU_CLIENT.MAXJOBS.client1-nb
Nov 5, 2012 6:56:52 PM - requesting resource sunsdd-nb.NBU_POLICY.MAXJOBS.Ora_RMAN_KRP2
Nov 5, 2012 6:56:52 PM - granted resource  sunsdd-nb.NBU_CLIENT.MAXJOBS.client1-nb
Nov 5, 2012 6:56:52 PM - granted resource  sunsdd-nb.NBU_POLICY.MAXJOBS.Ora_RMAN_KRP2
Nov 5, 2012 6:56:52 PM - granted resource  H01713
Nov 5, 2012 6:56:52 PM - granted resource  TOL_T10000_08
Nov 5, 2012 6:56:52 PM - granted resource  nbu-media1-nb-hcart3-robot-tld-2
Nov 5, 2012 6:56:52 PM - estimated 0 kbytes needed
Nov 5, 2012 6:56:52 PM - started process bpbrm (pid=12582934)
Nov 5, 2012 6:56:54 PM - end writing
Nov 5, 2012 6:58:00 PM - Error bpbrm (pid=15007828) listen for client timeout during accept from data listen socket after 60 seconds
media open error  (83)

Please help me in resolving this issue.

Hi everyone,

I have an NetBackup 7.5 and trying to upgrade to 7.5.0.4 (HPUX ia64). During the installation it says me I have about 1.2 GB of free space in /tmp and NetBackup needs about 2.4 GB in /tmp.

The problem is, my /tmp is a fixed size, about 1.4GB in total. Can I redirect where NetBackup can extract the files to another directory with more disk space?

All Masters,

We are trying to load data into particular tape drive and sent it to offside as a part of POC i ejected tape using netback up it moved to CAP and i am able to remove the Tape ..When i re inserted same tape it is in standalone and nor moving to MEDIA..How do i move stand alone tapes to MEDIA?

Please advise.

Thanks.

Is there *any* way to use these together.  Here is my scenario:

I need to use SLPs to replicate MSDP data from our primary DC to an offsite DC.  That is working well.  However, I want to batch up writing older MSDP images from disk to tape.  Vault has always worked for this functionality *very* nicely.

So I configured a vault to start rolling images off the MSDP to tape - only to receive the "images failed: Already duplicated" message. 

Is there any way to use vault in this manner?

Thanks,

-Mike-

Hey Gang!!

I'm looking for some real world information regarding the performance of a virtual media server (Win 2008) in NBU 7.5 writing to a CIFS/NFS share. To all of you who have deployed this solution,  I would appreciate your sharing the experience and findings...

Thanks in advance

Jeff

Hi

We have NDMP backups configured for both emc celerra and sun 7410. Some of the shares in sun filer seems to be working fine but some are starting well and then fails with media write errors. The celerra backups are not working at all.

Netbackup version -7.5.0.3

OS version - Redhat 6.2

Any help would be appreciated. I have opened case with symantec and did not find any solution yet.

I can connect to both the filers from nbu servers.

[root@slprdsan6019 bptm]# tpautoconf -verify sl-emc-c1-dm2
Connecting to host "sl-emc-c1-dm2" as user "ndmp"...
Waiting for connect notification message...
Opening session--attempting with NDMP protocol version 4...
Opening session--successful with NDMP protocol version 4
  host supports TEXT authentication
  host supports MD5 authentication
Getting MD5 challenge from host...
Logging in using MD5 method...
Host info is:
  host name "server_2"
  os type "DartOS"
  os version "EMC Celerra File Server.T.6.0.51.6"
  host id "abc1997"
Login was successful
Host supports LOCAL backup/restore
Host supports 3-way backup/restore
 

Sun shares errors:

1/08/2012 15:02:11 - Info bptm (pid=31869) using 262144 data buffer size
11/08/2012 15:02:11 - Info bptm (pid=31869) start backup
11/08/2012 15:02:11 - Info bptm (pid=31869) Waiting for mount of media id 100174 (copy 1) on server slprdsan6019.lhr.stor.s.nokia.com.
11/08/2012 15:02:11 - granted resource  slprdsan6019.lhr.stor.s.nokia.com.NBU_CLIENT.MAXJOBS.sl-sun7410-1a
11/08/2012 15:02:11 - granted resource  slprdsan6019.lhr.stor.s.nokia.com.NBU_POLICY.MAXJOBS.sun-ndmp-vshards-prod-pr3
11/08/2012 15:02:11 - granted resource  100174
11/08/2012 15:02:11 - granted resource  HP.ULTRIUM4-SCSI.000
11/08/2012 15:02:11 - granted resource  slprdsan1001-hcart-robot-tld-0-sun7410a
11/08/2012 15:02:11 - estimated 0 kbytes needed
11/08/2012 15:02:11 - Info nbjm (pid=15579) started backup (backupid=sl-sun7410-1a_1352386931) job for client sl-sun7410-1a, policy sun-ndmp-vshards-prod-pr3, schedule Daily_Clnc on storage unit slprdsan1001-hcart-robot-tld-0-sun7410a
11/08/2012 15:02:11 - started process bpbrm (pid=31866)
11/08/2012 15:02:11 - connecting
11/08/2012 15:02:11 - connected; connect time: 0:00:00
11/08/2012 15:02:11 - mounting 100174
11/08/2012 15:03:16 - Info bptm (pid=31869) media id 100174 mounted on drive index 0, drivepath /dev/rmt/3n, drivename HP.ULTRIUM4-SCSI.000, copy 1
11/08/2012 15:03:16 - mounted 100174; mount time: 0:01:05
11/08/2012 15:03:21 - positioning 100174 to file 38
11/08/2012 15:04:25 - Info ndmpagent (pid=31868) sl-sun7410-1a: Direct Access Restore information is supported
11/08/2012 15:04:25 - positioned 100174; position time: 0:01:04
11/08/2012 15:04:25 - begin writing
11/08/2012 15:04:26 - Info ndmpagent (pid=31868) sl-sun7410-1a: Backing up "/export/vshards-pr-21".
11/08/2012 15:04:26 - Info ndmpagent (pid=31868) sl-sun7410-1a: Tape record size: 262144.
11/08/2012 15:04:26 - Info ndmpagent (pid=31868) sl-sun7410-1a: File history: Y.
11/08/2012 15:04:26 - Info ndmpagent (pid=31868) sl-sun7410-1a: Date of the last level '0': Sat Sep  8 09:00:20 2012.
11/08/2012 15:04:26 - Info ndmpagent (pid=31868) sl-sun7410-1a: Date of this level '1': Thu Nov  8 15:04:25 2012.
11/08/2012 15:04:26 - Info ndmpagent (pid=31868) sl-sun7410-1a: Update: TRUE.
11/08/2012 15:09:43 - Error ndmpagent (pid=31868) MOVER_HALTED media write error - reason = 5 (NDMP_MOVER_HALT_MEDIA_ERROR)
11/08/2012 15:09:43 - Info ndmpagent (pid=31868) sl-sun7410-1a: Runtime [/export/vshards-pr-21] 872876032 bytes (872876032): 312 seconds
11/08/2012 15:09:43 - Error ndmpagent (pid=31868) NDMP backup failed, path = /export/vshards-pr-21
11/08/2012 15:09:43 - Error ndmpagent (pid=31868) sl-sun7410-1a: Filesystem traverse error.
11/08/2012 15:09:45 - Error bptm (pid=31869) cannot write image to media id 100174, drive index 0
11/08/2012 15:09:45 - Error bptm (pid=31869) io_ioctl_ndmp (MTBSF) failed on media id 100174, drive index 0, return code 7 (NDMP_IO_ERR) (bptm.c.8757)
11/08/2012 15:09:50 - Info bptm (pid=31869) EXITING with status 84 <----------
11/08/2012 15:09:50 - Info ndmpagent (pid=0) done. status: 84: media write error
11/08/2012 15:09:50 - end writing; write time: 0:05:25
11/08/2012 15:19:50 - Info bpbrm (pid=516) sl-sun7410-1a is the host to backup data from
11/08/2012 15:19:50 - Info bpbrm (pid=516) reading file list from client
11/08/2012 15:19:50 - Info bpbrm (pid=516) starting ndmpagent on client
11/08/2012 15:19:50 - Info ndmpagent (pid=518) Backup started
11/08/2012 15:19:50 - Info bpbrm (pid=516) bptm pid: 519
11/08/2012 15:19:51 - Info bptm (pid=519) start
11/08/2012 15:19:51 - Info bptm (pid=519) using 32 data buffers
11/08/2012 15:19:51 - Info bptm (pid=519) using 262144 data buffer size
11/08/2012 15:19:51 - Info bptm (pid=519) start backup
11/08/2012 15:19:51 - Info bptm (pid=519) Waiting for mount of media id 100174 (copy 1) on server slprdsan6019.lhr.stor.s.nokia.com.
media write error  (84)
 

Celerra Errors

1/08/2012 14:32:15 - Info nbjm (pid=15579) starting backup job (jobid=4319) for client sl-emc-c1-dm2, policy emc-ndmp-mapr-access-prod, schedule Weekly_Full
11/08/2012 14:32:16 - Info bpbrm (pid=29762) sl-emc-c1-dm2 is the host to backup data from
11/08/2012 14:32:16 - Info bpbrm (pid=29762) reading file list from client
11/08/2012 14:32:16 - Info bpbrm (pid=29762) starting ndmpagent on client
11/08/2012 14:32:16 - Info ndmpagent (pid=29764) Backup started
11/08/2012 14:32:16 - Info bpbrm (pid=29762) bptm pid: 29765
11/08/2012 14:32:16 - Info bptm (pid=29765) start
11/08/2012 14:32:16 - estimated 0 kbytes needed
11/08/2012 14:32:16 - Info nbjm (pid=15579) started backup (backupid=sl-emc-c1-dm2_1352385136) job for client sl-emc-c1-dm2, policy emc-ndmp-mapr-access-prod, schedule Weekly_Full on storage unit slprdsan0021-hcart-robot-tld-0-emc-c1-dm2
11/08/2012 14:32:16 - started process bpbrm (pid=29762)
11/08/2012 14:32:16 - connecting
11/08/2012 14:32:16 - connected; connect time: 0:00:00
11/08/2012 14:32:17 - Info bptm (pid=29765) using 32 data buffers
11/08/2012 14:32:17 - Info bptm (pid=29765) using 1048576 data buffer size
11/08/2012 14:32:17 - Info bptm (pid=29765) start backup
11/08/2012 14:32:17 - Info bptm (pid=29765) Waiting for mount of media id 100118 (copy 1) on server slprdsan6019.lhr.stor.s.nokia.com.
11/08/2012 14:32:17 - mounting 100118
11/08/2012 14:47:24 - Error bptm (pid=29765) error requesting media, TpErrno = Robot operation failed
11/08/2012 14:47:24 - Warning bptm (pid=29765) media id 100118 load operation reported an error
11/08/2012 14:47:24 - current media 100118 complete, requesting next media Any
11/08/2012 14:47:59 - granted resource  100118
11/08/2012 14:47:59 - granted resource  HP.ULTRIUM4-SCSI.001
11/08/2012 14:47:59 - granted resource  slprdsan0021-hcart-robot-tld-0-emc-c1-dm2
11/08/2012 14:48:00 - Info bptm (pid=29765) Waiting for mount of media id 100118 (copy 1) on server slprdsan6019.lhr.stor.s.nokia.com.
11/08/2012 14:48:00 - mounting 100118
11/08/2012 14:53:06 - Info ndmpagent (pid=0) done
11/08/2012 14:53:06 - Error bptm (pid=29765) media manager terminated during mount of media id 100118, possible media mount timeout
11/08/2012 14:53:06 - Error bptm (pid=29765) media manager terminated by parent process
11/08/2012 14:53:06 - Error ndmpagent (pid=29764) NDMP backup failed, path = UNKNOWN
11/08/2012 14:53:06 - Info ndmpagent (pid=0) done. status: 150: termination requested by administrator
11/08/2012 14:53:06 - Error ndmpagent (pid=29764) connection 0x12f6fc0 ndmp_message_process_one failed, status = 18 (NDMP_XDR_DECODE_ERR)
11/08/2012 14:53:06 - Error ndmpagent (pid=29764) connection 0x12f9790 ndmp_message_process_one failed, status = 18 (NDMP_XDR_DECODE_ERR)
11/08/2012 14:53:06 - end writing
termination requested by administrator  (150)

Master Server : 6.5.6

MediaServer/Client = 6.5.6

My backup are running good...Whereas when i try to restore it fail with Error-48

Nov 9, 2012 12:16:36 PM - begin Restore
Nov 9, 2012 12:16:38 PM - number of images required: 1
Nov 9, 2012 12:16:38 PM - media needed: DA0693
Nov 9, 2012 12:17:13 PM - restoring from image ai135.ims.att.com_1351382481
Nov 9, 2012 12:17:18 PM - connecting
Nov 9, 2012 12:17:18 PM - Error bpbrm (pid=30671090) bpcd on asprd222 exited with status 48: client hostname could not be found
Nov 9, 2012 12:17:19 PM - Error bpbrm (pid=30671090) cannot put rename file on ai135.ims.att.com
Nov 9, 2012 12:17:20 PM - Warning bptm (pid=35324030) failure logging message to client asprd222 in log /usr/openv/netbackup/logs/user_ops/sr1473/logs/jbp-03596352443589702289000000070-P2aGbh.log:  client hostname could not be found (48)
Nov 9, 2012 12:17:22 PM - requesting resource DA0693
Nov 9, 2012 12:17:27 PM - granted resource  DA0693
Nov 9, 2012 12:17:27 PM - granted resource  IBM.ULT3580-TD3.019
Nov 9, 2012 12:41:14 PM - Warning bprd (pid=8442) Restore must be resumed prior to first image expiration on Sat Nov 10 19:01:21 2012
Nov 9, 2012 12:41:14 PM - end Restore; elapsed time 0:24:38
cannot connect on socket  (25)
 

I restarted the Netbackup Services too but no luck....

Hi all,

Do any one have the prerequistes for most used application in netbackup in one document? kindly provide me with such document if possible.

Regards,

Having just upgraded my Master Server and 3 Media Servers from 7.0.1. to 7.5.0.4 all regular backups and general system operation appears to be running OK.  However - I have just attempted a Catalog Backup and it is failing.

The parent job starts and spawns two more jobs as per usual.  The first job stages the NBAZDB and NBDB to disk, and the second one writes the DARS_DATA.db to tape.  Both of these jobs work OK.  Then just as I expect to see the last job be spawned to copy the main catalog files to tape (290GB) the parent job fails with the following:

System Call Failed(11)

The final copy job never starts.

I did have NBAC configured prior to the upgrade, but this is now set to PROHIBITED as it was causing the upgrade to fail.  I am investigating this as a seperate issue.

Any pointers ?

AJ

Hello

Im thinking we have a pretty basic Netbackup setup and Im thinking that the vault option that we just got should be somewhat simple in terms of vaulting and ejecting the tapes out so we can send offsite...  For our backups we are backing up solaris/unix servers, solaris NAS, and windows servers(including SQL & exchange)..  I guess my question is whats is the best approach in terms of setting up the vault in terms of how frequent I should vault/duplicate the backups and should I have more than one vault profile..   We run FULL level backups every week with retention for 6 months.  We run differential-Inc everyday with a retention of 1 month. Also run Catalog Bkups everyday(differential) with retention of 2 weeks.  Then a full catalog once a week with 2 week retrntion. Should I create a separate profile to vault the Full level backups and then a vault profile to vault the Differential backups?  I have posted on here before and I still consider myself a novice with Symantec products..  Im just looking for some feedback from some people that have used the vault and can maybe give me some examples/ideas on a typical vault setup in terms of vault profiles etc...  I appreciate it...  Im still studying the NBU Vault Administrators guid 7.5...

Hi everyone, my first post here, i will try to give the best info i can.

i have a error message, trying to execute a command, from windows powershell on my computer, to a remote netbackup master server (on windows server). i tried many different options from the command line, still the same results.

i am trying to create, with nbstl.exe, like 20 or more lifecycle policies. here is my last version of that command. i will make operand to new line, for more readability

nbstl haw1_slp_monthly

-add -uf 0,1,1
-source 0,1,1
-residence haw1bkma01b_haw1bkdd01,haw1_to_ftm1,ftm1bkma03b-hcart-robot-tld-19
-pool __NA__,__NA__,hawesville
-managed 0,0,0
-rl 10,10,11
-as __NA__,__NA__,ftm1bkma03b.homelinux.dnet
-mpx __NA__,__NA__,T

the output i'm getting is:

nbstl.exe : nbstl: unrecognized option 1
    + CategoryInfo          : NotSpecified: (nbstl: unrecognized option 1:String) [], RemoteException
    + FullyQualifiedErrorId : NativeCommandError
 
Exit error: invalid command parameter
EXIT status = 20

what options i am doing wrong !? any help would be appreciated!

Netbackup 7.1

Rman backups used to run fine.  After we migrated our server from Sunfire 6800/6900 to T4-4 (P2V) and upgraded NICs from 1Gb to 10Gb for backups.  Rman backups started to failed with error code 42 and 6.  It is intermittent though.  Some backups are worse than the others.

We implemented a workaround suggested by symantec about using account other than SYS, but it didnt help.

Does anyone have similar issue?  If so, what's your solution?

Thanks

Hi ALL.

One of my media server is down for patching.

I need to make this offline.

I came for below conclusion:

Deactivate the media server on the Master server by running  

vmoprcmd -deactive_host -h <media_servername>

nbemmcmd -updatehost -machinename <media_servername> -machinestateop set_admin_pause -machinetype media -masterserver <master_server> 

But i just wanna know what all both command will do?

Is command 1 enough for making media server offline?

Why command 2?

I thought I would post a solution here to a Status 23 error from bpbrm which results in a Status 6 on the parent VMware backup job (child job never spawns).

The particulars:

NBU version: 7.5.0.1 / 7.5.0.4
Master Server: Solaris 10 (SPARC)
Media / Backup Host: Windows 2008 R2

ESXi 4.1.0 / vCenter 4.1.0
Storage: NetApp 3240

Policy Type: VMware
Storage Policy: Local DSSU
BLIB: Yes
Transport mode: NBD/NBDSSL (this issue can also apply to SAN)

If you're like me, you've already looked into the possible solutions below...

Ensure hostname resolution works for all ESXi hosts / vCenter to/from the Master Server
https://www-secure.symantec.com/connect/forums/error-opening-snapshot-disks-using-given-transport-mode-status-23-backup-failed-back-requeste
https://www-secure.symantec.com/connect/forums/netbackup-vmware-error-opening-snapshot-disks-using-given-transport-mode-status-23

Are the datastores presented/accessible to the VMware Backup Host? (not applicable for NBD)
https://www-secure.symantec.com/connect/forums/status-code-6-and-23-vstorage-api
https://www-secure.symantec.com/connect/forums/error-opening-snapshot-disks-using-given-transport-mode-status-23

...but to no avail. Engaged tech support, turn VxMS logging on etc.

Logs produced look similar to this:

Detailed Status (from Activity Monitor):
10/23/2012 10:45:07 PM - Error bpbrm(pid=8764) from client <hostname>: ERR - Error opening the snapshot disks using given transport mode: Status 23
10/23/2012 10:45:08 PM - Info bptm(pid=4724) waited for full buffer 1 times, delayed 1619 times  
10/23/2012 10:45:08 PM - Info bptm(pid=4724) EXITING with status 90 <----------      
10/23/2012 10:45:08 PM - Info bpbkar32(pid=5064) bpbkar waited 0 times for empty buffer, delayed 0 times.  
10/23/2012 10:45:11 PM - Error bpbrm(pid=8764) could not send server status message     
10/23/2012 10:45:11 PM - Critical bpbrm(pid=8764) unexpected termination of client <hostname>      
the backup failed to back up the requested files(6)

bpfis Log:
09:53:23.402 [6844.7840] <2> onlfi_vfms_logf: INF - vfm_fi_get_credentials: No disk array credentials found on server
09:53:23.621 [6844.7840] <2> onlfi_vfms_logf: INF - vfm_fi_get_credentials: No storage server credentials found on server
09:53:37.521 [6844.7840] <2> onlfi_vfms_logf: INF - vmwareLogger: RetrieveHostContents: Datastore: name = vmbackup is NOT accessible
09:53:37.521 [6844.7840] <2> onlfi_vfms_logf: INF - vmwareLogger: RetrieveDatastoreContents: datastore vmbackup is NOT accessible
 

VxMS Log:
18:57:28.0408 : connectToHost:xGuest.cpp:1017 <INFO> : TransportMode requested: nbd
18:57:28.0408 : connectToHost:xGuest.cpp:1022 <INFO> : Transport Modes available on this host: file:san:hotadd:nbdssl:nbd
18:57:30.0265 : vdConnect:xInterface.cpp:869 <DEBUG> : Done with VixDiskLib_Connect(): 214236752
18:57:30.0265 : vdOpen:xInterface.cpp:367 <INFO> : Calling VixDiskLib_Open()
18:57:30.0265 : g_vixInterfaceLogger:bvix.cpp:1833 <INFO> : VixDiskLibVimResolveHostName: Resolving IP address for hostname server.domain.com.
18:57:30.0265 : g_vixInterfaceLogger:bvix.cpp:1833 <INFO> : VixDiskLibVimResolveHostName: Resolved to 10.10.10.10.
18:57:30.0280 : g_vixInterfaceLogger:bvix.cpp:1833 <INFO> : VixDiskLibVim: VixDiskLibVimLogin
18:57:31.0185 : g_vixInterfaceLogger:bvix.cpp:1837 <WARN> : VixDiskLibVim: Not licensed to use this function.

This error will repeat for all available transport modes.

Steps we tried that did not work:

• Removed and re-added client to policy
• Upgraded from 7.5.0.1 to 7.5.0.4 (a suggestion from Symantec)
• vMotion VM to another ESXi host
• Storage vMotion VM to another datastore

Solution:

We cloned the VM and the clone successfully backed up. Which led us to wonder if it was a config issue on the VMware side (VMX file?).

After taking an outage for the client we did the following:

1. Remove the offending VM from vCenter inventory.
2. Rename the VM folder using the datastore browser. (This step is to avoid the same name folder that will be created in step 3)
3. Create a new VM with the same name and specs. But no disks attached.
4. Move the vmdk files from the old file folder to new folder.
5. "Edit settings" on the newly created VM and attach "existing disk" by locating the VMDK files.
6. Power on the new VM.
7. Remove the old (renamed) file folder which should contain only the vmx, nvram and log files [house cleaning]

The client was then able to backup successfully.

Master was converted to from Windows to Linux.  Needed to created symbolic links around the naming conventions due to Linux being case sensative, and windows was not.  If the master is upgraded to version 7.5 will this break any of the links that were created?

Hello,

We are trying again to get our Linux server NBU Client installed. We have not had any luck installing NBU since 6.5.4

I am running 7.5.0.3 and downloaded the 7.5 Client installs. The Unix Admin has tried loading them and he reports it is syaing - incompatable. We are using RedHat 2.6.09

We are going to be doing an upgrade on the software on the Linux box and would like to have a backup before this happens...

Thanks.